Mira Mesa dentist facing criminal charges

This location was recommended to me, I should have not ignored the reviews. This place has had me in circles since Jan 2018. Appointments have been set-up for deep cleaning, wisdom teeth removal, and X-rays. The personnel here forget to put in requests to insurance, they also dont call you to inform you of their mishap. The first mishap was in March, they were suppose to have put in the request for wisdom teeth extraction (which I was told today they dont need). I showed up on time, checked in and wait patiently to be called in. Only to be told there had been a mistake and it had not been requested. Apparently the staff in charge quit and left a mess. I let it slide, who really wants to get their teeth pulled? I was a little irritated but relieved of not having the procedure done. I was told they would be calling me once it was approved, fast forward to today. It's now August 11, 2018 I received a call on Wednesday that they had to do X-rays over. Here I am driving from another city because this place is suppose to be professional, and have good customer service.10:45 a.m. I was not greeted, I had to ask for the sign-in clipboard, was not informed regarding any setbacks. The supervisor poked her head out to ask if I was waiting for someone or had an appointment. Disappeared and didnt get back to me regarding a longer wait time. By 11:30 a.m. I had not received any type of communication, who leaves their customers sitting there without informing them of being behind schedule? I finally gave up and got up, again I felt like I was bothering them by approaching the desk. I kindly informed the staff that I was canceling my appointment with them and wanted to speak to a supervisor. Supervisor was not rude, but again gave the attitude that they didnt care if they kept me as a customer or not. She informed me that she couldn't find the visits, I had made prior. That I didnt need to wait for approval for wisdom teeth extraction, and that she didnt see any "mishaps". Customers choose to drive the distance for GOOD customer service. This was not worth the drive! Poor customer service, poor communication! Don't waste your valuable time at this or any of their locations. Go where you are valued.

Lily

Dr Amy just finished Phase 2 of my dental implant procedure. All went exactly as she said it would. I have had no pain and look forward to having the crowns placed in just a few months. Dr Amy is wonderful. She explains all the details of every procedure, so I have known what to expect. She is very kind and gentle and takes extra care to make certain her patients are well cared for before and after the procedure as well. I have and will recommended her to anyone who needs dental implants. I understand why people come from all over the world to have her attend to their dental needs.

Holly Burgin

If I could give 10 stars I would.. Dr. Amy is an outstanding Doctor and human being, her level of expertise is the highest I have encountered, and her genuine care for the patient is unique, I have had so many dentists work on me before, no one could put me at ease like Dr. Amy, nor did such a wonderful job with my dental work. she made sure to have her full staff be as caring and kind as she is. I went to see her for a tooth implant, which she placed for me, so good her surgical skills that there was no swelling or pain what so ever after placing 4 bone grafts ! I felt no pain and the healing went very well. I can't praise Dr. Amy or her staff enough, she is a gem and I highly recommend that you go see he.

Dr. Nahim Maha

I've been a patient of elite dentistry for over a year. The dentistry was recommended to me for implants. I was so afraid to go but the moment l arrived at the front desk the office personnel set me at ease with their patience and their smiles. When I met Dr Karr and Dr Le and their dental assistances their were no difference. When my implants were finished l decided to let Elite Dentistry take care of all my dental needs. l don't think Elite really know how professional, how caring and loving they really are.

Zelma Neal

Dental work has been my personal nightmare in the past. Dr. Amy and staff completely changed that for me. 3 surgical extractions of failed previous root canals, followed by immediate placements of 3 metal-free ceraroot implants, and not one time did I experience pain. The smoothest anesthetic experience I\'ve ever had as well and so happy with the results. Thanks SO much guys! Well, well worth the trip. Just get here and remember that things move slower in Mexico, so relax and ask as many questions as you need!

Beni Gifford

My view of the robotic assisted dental implant placement system named Yomi. I found it quite impressive, it's a robot after all. The good thing about it, not that Dr. Pierce has shaky hands, but even if he did it wouldn't negatively effect the procedure as the robot prevents the operator from going too far beyond the set parameters. This means it doesn't allow the doctor to drill too deep or off angle. It provides vastly increased accuracy which translates to higher dental implant success rates.

Johnny G

I'm truly grateful for the wonderful & caring staff at Pierce. I'll be back again soon!

Eli Jacobs

Dr. Amy Khajavi and her staff took incredible care of me while having a root canal extracted, zirconia implant with bone graft and stem cell procedure. My experience was even better than expected and I am very pleased with the results.The staff was very friendly, gentle and accommodating. There was an option to rest several nights with a room and private bath. I would highly recommend Dr. Amy Khajavi to anyone searching for holistic treatment.

Tara La Sarge

Doctors and nurses are super nice and the services are super great!!!

Frances Ning

My experience with Dr. Khajavi was absolutely amazing. She is very professional and friendly. The implants went in perfectly and I had no problems. After a few hours, I could not even feel them. They just felt a part of me right from the start. They healed up very well over the few months. Then the crowns went on very well. She took a lot of time to make sure the bite was perfect and I am soooo happy that I found her. I would not hesitate to refer people to her and you should not have any hesitations with coming here. Also, her entire staff was great and made me feel like part of the family. I highly recommend her.

Donald Baune

I have been diagnosed with palate cancer back in 2014. They removed my palate as well as 3 of my top molars on one side to keep me at low risk. It has been a pain to find a dental office willing to work with me because of my medical history. I have been literally rejected by all of the Gentle Dental franchise offices and several other dental offices covered by my insurance. This forced me to go years without any dental checkups. I felt helpless. I felt I was going to lose all my teeth, one by one because nobody would help me. Pierce Aesthetics’ dental staff were willing and able to remove my impacted wisdom teeth as well as conduct regular checkups. I feel very comfortable being a patient here and they are great at what they do. I am so thankful they were able to help me. I appreciate everyone at Pierce Aesthetics. I love you guys, thank you so much!

David Lee

I love Dr. Amy and her team. She welcomes you into her office like family and she has a deep vision into your Holistic well being and Energy Balance. I trusted her with her findings that I had tongue tie and restrictions to my TMJ and neck tightness. I am so grateful just two days after my recovery. I am breathing better, my jaw and bite is aligned and have oxygen to the brain that came through and my jaw pain gone. She is the best ever. I highly recommend her Excellence.

Tammy Calderon

Dr. Amy is warm, concise and professional. you can feel her dedication and expertise when you talk to her, she pursues excellence and i believe a savant in her field. my wife and i loved her before we really knew her, maybe we were feeling her integrity and heart. she has a wonderful cast of beautiful characters that help in delivering this elevated service to the community. Steve

Steve Dominguez

Dr. Amy is an amazing professional. She did a great job with my extraction and the follow-up appointments. I highly recommend her and her team.

Travis Owen

This dental office is high-tech AF! I work in Tustin and asked around for a good dentist and my co-workers referred me to Pierce Aesthetics (Sean Pierce, DDS). I broke a few teeth and needed an implant. So, it turns out, they were right, this place is GREAT. Dr. Pierce is the best dentist I have ever met. I have been through several accidents/incidents which left me needing dental work, so I have had much experience at the dental office. All of the staff, all of them, were amazing. I was seated in the dental chair in less than 5 minutes and was out earlier than expected - I made it back to work early enough that my appointment was completed during my lunch break! I have so much to say and I know most people won't read all of it. To keep it simple, just go to Pierce Aesthetics and call it a day.

Dave C

Dr. Pierce is really friendly and thorough. I don't like going to the dentist but I felt really at ease. The staff is very professional and the office is beautiful and very high tech. I will definitely be going back.

Briana Singer

Yesterday was part one of my implant process. I must say I was extremely nervous about the post procedure pain. It has been minimal inside of the 24 hours since I left the office. Everyone was wonderful. I�ve gotten a text from Dr. Le and a phone call from his staff. I appreciate your patience and the pain meds 😀

Jessica Duhon

I went in for A scale cleaning, worst experience EVER. The dentist that worked on my teeth was very unprofessional. She came in and without giving detail, just began working me teeth, she did not show concern about if it was hurting or not, they where very careless in making sure the water didn�t run all down my face and clothes. After the getting the plaque build up off my teeth, NOTHING else was performed, they didn�t wax, buff, or even floss my teeth, they left me laying there with blood just building up on my gums. The doctor immediately left and went to service the next patient, I was not given any oral care instructions or clean up. They just discharged me from the chair and made me pay. I WILL NEVER RETURN TO THIS OFFICE. WORST EXPERIENCE EVER.

GREENBEAN MACHINE

Dr. Mir, and the dental office (implant center) he operates (including his entire office staff) easily stands among the best dental care practices in California. Speaking with Dr. Mir, even for moment, immediately conveys his genuine expertise, experience, and ability while simultaneously revealing himself a highly intelligent, and especially caring healthcare provider - I believe no less capable than any other professional in the the dental industry. Moreover, Dr. Mir and his entire office offer their patients a level empathy and understanding that very few other dental care providers come close to matching. Having personally spent much too much time in the several different dentist chairs throughout the past few decades (unfortunately, many before Dr. Mir), walking out of Dr. Mir�s office after my first visit several years ago immediately instilled a feeling of comfort and care that I have never felt upon leaving another dental care office. Essentially, Dr. Mir�s made an uncomfortable experience as comfortable as possible, leaving me confident in their care, and as comfortable as I have ever been following any of the may procedures he preformed. The dental implant center will have me a patient for as long as the office remains open.

Matthew Clinco

Wow. This place is awesome. The facilities are beautiful and modern. As for Dr. Pierce, he educated me on the reasons for his provided treatment options and why some methods are better than others. He explained to me that Pierce Aesthetics ONLY uses top quality materials and implants (Nobel Biocare). I realized after I left that I was trying to bargain shop for my own health, my own body. Why would I do that to myself? So, I came back in for my implants and everything has been going much more smoothly than I expected. I am currently about half way done with my treatment (implants are in but my final crowns are not in yet as we are waiting for the bone graft to "integrate" with my natural bone) and I am healing quite quickly. Let's talk about pain. Of course surgery is not painless. I knew that going into it. During the surgery I was put under IV sedation so I don't remember a darn thing haha. Post-op I was prescribed pain medication, antibiotics, and ibuprofen - I used about half of the pain meds and was instructed to take ALL of the antibiotics. All-in-all, again, my recovery time was quite fast so I wasn't in much discomfort for very long. I would say I was in manageable pain for about 2-3 days. It wasn't unbearable, it was a lot less than expected. I am amazed. I feel lucky. I'm sure it's because Dr. Pierce is a great dentist and all, or maybe I was just expecting the worst, but it all went so smoothly that I'm stunned. Okay, enough typing! THANK YOU DR. PIERCE and everyone else at Pierce Aesthetics!!

Erika B

Great doctor and great treatment plans at affordable rates.

Robert Boucher

I got a full mouth zirconium implant and zirconium teeth restoration from Dr Amy, a leading pioneer in this field of using this patient friendly, non-metallic so non-oxidizing hard stone for dental repairs and restorations. From the out set her clinic here in Rosarito Beach, Baja, Mexico was more like a home away from home than a clinic in terms of atmosphere and accommodations. Amy Khajavi and her staff treat their patients like family and of this I am certain, no dentist I've ever worked with has ever been more dedicated to her craft and to me as her patient, nor spent as much time and energy both in accomplishing the task at hand while accommodating my needs as a patient as well as person So I give my heartfelt highest recommendation to Dr. Amy and the whole team at Excellence Dental, for giving me much more than just the sterile clinical experience most modern dentistry offers. Get ready for great hospitality and dedicated care at the highest level. 5 being the top choice available here is not high enough in my book, for by all the standards of measurement I know of, in the end Dr. Amy is a perfect 10. Wayne Webster Konkright

Wayne Webster Konkright

My experience in this office was wonderful. Excellent staff and excellent doctor. They have helped me with serious dental issues. I would highly recommend them to my family and friends. I am grateful for the care and high level work they have done. They were gentle even in difficult situations. They are fluent in English and explain everything they are doing so I was always comfortable.

Frank Pascoe

In follow up to my previous review of Dr. Amy's surgical work, now that I am done with this oral reconstructive surgical process, I am completely thrilled with the end results. After 9 zirconium implants and 4 bone grafts, I can finally show of my beautiful smile again. It was so worth the travel to and from my home in Washington state, to and from San Diego and on and back from her office in Rosarito, Mexico. I would like to put those considering the trips it would take back and forth for each procedure, at ease.

Shirley Johnson

I'm so happy I found Dr. Amy Khajavi. I had several teeth that needed to come out including a front tooth. I was beside myself as to what to do as I did not want a root canal or metal in my mouth. I researched for a couple days and came across Ceraroot an implant made from Zirconia. I found that to be an option I could feel good about and then found Dr. Amy through their site. I watched Dr. Amy's video's and read all the reviews. I actually contacted one of her former patients that lived in my area. The reviews were glowing. I contacted Excellence Dental and Dr. Amy took the call and spent time talking with me about what was going on with my teeth and mouth in general. I sent pictures and we talked some more. I never thought I would be able to address my collapsed bite but Dr. Amy discussed with me what she would do to correct it and ultimately I decided to go for it. I am so happy I did! She has helped me get my smile back through a full mouth reconstruction. Dr. Amy and the staff are warm and welcoming. I stayed at the clinic and felt very comfortable there. I highly recommend Excellence Dental.

Teri Allen

Good and professional service.

Heyuan Chen

I just got dental insurance, which I was super excited about because I've been wanting a good cleaning, braces, and whitening! I came across Pierce Aesthetic's and was really impressed with how interesting and modern the office looked on their pictures so I decided to try them out. Turns out they accept my insurance, which is Delta PPO, so that worked out great (fyi, most PPO plans are accepted too). When I arrived to my appointment my first impression was, WOW!! It's really not your ordinary dental office. The espresso machine/coffee bar was a nice touch and super yummy. I got to indulge a little bit while I filled out my forms on the iPad. The receptionist was very sweet and welcoming. When I was called in by the assistant, Joe, he made sure I was comfortable and showed me how to turn on the dental chair seat warmer and massage while I got my xrays taken!! Yes, heat + massage... in a dental office ?! Im always cold, so I absolutely loved how this office has heated chairs. Dr. Pierce then came in to introduce himself and did the exam, which did not feel rushed at all. He was thorough and easily explained what we could do next. Not once was he rushed out the door to see his next patient nor difficult to understand. My cleaning with the hygienist was quite pleasant and well needed (thank you Norma!) I really appreciate how friendly and genuine everyone was at this office. I will be returning to continue my treatment and definitely looking forward to having a consultation for braces with their orthodontist. Overall, I had a wonderful experience and I would highly recommend others to check them out. Truly a gem, I'm so happy I found them. Beautiful office and lovely staff. Thank you Dr. Pierce and staff!

Mabeline

I came to Implant Center to get a dental implant and had a wonderful experience. Everyone in the office was not only professional, but kind and thoughtful. That's such a rare combination for anything medical or dental in Los Angeles its certainly worthy of note. Dr. Mir knows his stuff and made the process painless. All the staff was really good. Victor especially has a very kind touch. This process took a while, so I had plenty of visits, but I have only good things to say about the team here.

Robert Hanson