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4.9 Stars
Based on 24 Reviews
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5 /
5 Stars
Lanie L.
Posted on : 2016-08-17
FINALLY! A dentist that I actually want to AND LOOK FORWARD to visiting!
Gone are the dreaded mornings where you know you have to go to the dentist. When I have an appointment with Dr. Ho, I jump out of bed and smile!
Dr. Ho makes seeing the dentist as painless and relaxing as can be. I found him through all you lovely Yelpers who have left glowing reviews for him.
I have had both Aetna & Delta Dental Insurance while a patient at this office.
Let me walk you through a visit to Van Ness Dentist:
First, you ring the doorbell and the kindest woman opens the door. That's Michelle, the front desk receptionist, and also Dr. Ho's wife. She will check you in and ensure you that your insurance is good to go.
Michelle is super on top of it. When my insurance changed, instead of having me call them to check, she went ahead and called the insurance company herself and navigated the 30+min hold time just to verify all of my info.
Next, you sit down in a massage chair while you wait. One of those times where you actually wish for a longer waiting time!
Then, someone comes and brings you in. For me, it's usually Enrique the hygenist-the most gentle and cheerful person in the world. He will lead you to your seat and take your bags & jacket for you to set aside. He asks you how your day is and other short pleasantries before he asks you about any tooth pain and medical history. After the important stuff is over, he turns Netflix on and asks you what you want to watch! He gives you a pair of headphones and goes to work while you watch your favorite movie or tv show.
For the next 30 minutes, you can barely feel anything as Enrique cleans your teeth. He has a very gentle, yet thorough touch!
But as for me, I decided it was a good idea to watch "It's Always Sunny in Philadelphia" so now I'm on the verge of spitting plaque and water all over the place as I try to keep my mouth open and stifle my laughter. Oops..
After the cleaning is done, Enrique turns Netflix off so you can rinse your mouth. Then Dr. Ho comes over. If this is not your first time in the office, Dr. Ho will remember everything you talked about from your previous trip-even if it was 6 months ago! He goes out of his way to build a great relationship with all his patients and is very genuine and kind.
Dr. Ho will go over your x-rays and check for cavities, gum disease, and all sorts of other nasty shit our mouths and teeth love to do to us sometimes. What I love the most about Dr. Ho is that he explains EVERYTHING that he is doing and WHY he is doing it Takes away all the fear & anxiety!
If all is good to go, then you get your goodie bag which contains a toothbrush, toothpaste, & floss, and head back to Michelle to set up your next appointment.
Now as you leave the office, your back feels good from that massage chair, your teeth feel great from the cleaning, and you're happy to be caught up on your favorite Netflix series.
People think I'm silly for enjoying going to the Dentist. But I've had so many terrible dental experiences growing up (they were mean, aggressive, impersonal, and even money-hungry. I had a previous dentist who eventually got sued for malpractice!!!), that finally having a dentist and dental office that genuinely seems like they care about you and your health is an amazing feeling.
Thanks again Dr. Ho, see you again next time!
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