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4.9 Stars
Based on 25 Reviews
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5 /
5 Stars
luba j.
Posted on : 2015-07-23
This place is FANTASTIC
I was referred to Dr Wiesen by Dr Serdar. When I first visited the office I was very nervous and scared as to what was going to happen. I was greeted by Vanessa who was extremely nice and pleasant which helped put me at ease. After filling out some papers and waiting about 15 min, I was called to see Dr Wiesen. During the exam he was very gentle and made sure not apply too much pressure to the effected area. He informed me that I would need to have a bone graft done and explained everything in great detail. When surgery day came I was again very nervous, but Dr Wiesen, Vanessa and the staff quickly put me at ease. The procedure was quick and painless, and everything went smoothly. I have gone back to see Dr Wiesen for followup appointments and cleaning, and even though I don't always see Dr Wiesen, the staff is always very pleasant and informative. It has been about 4 years since the procedure and my graft is still holding up. In the last 2 years, I have had a change in insurance and am very sad that I am not able to see Dr Wiesen anymore, but if that situation ever changes I will be back in a heart beat.
If you need a periodontics this is the place to go. Dr Wiesen, Vanessa and the rest of the staff are the best, you will not find a more pleasant, caring and professional environment than here.
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5 /
5 Stars
Marlon S.
Posted on : 2015-03-21
I visited Dr. Wiesen's office yesterday for a gingival graft consultation and I was absolutely blown away by my incredibly positive experience. Here are my initial thoughts - I'll be sure to check back in after my procedure.
First, the reception area was very quaint, clean, and charming. And the staff at the front desk were super-friendly and courteous and just full of smiles. Immediately, I could see how efficient and organized the office was. And I greatly appreciate any office that is well organized, yet still inviting.
Dr. Wiesen was, by far, the most genuinely warm and kind medical professional that I have ever visited. I have no fear of dentists or periodontists or anything (in fact, I quite like the experience), but Dr. Wiesen was very instructive and calm and gentle in every way. I'm sure that this technique or practice is very important to those who are fearful in these type of situations. He first calms you by empowering you - one of the first few words he said to me was, "You are in complete control here, I will respect and listen to your needs." Every step of the way, he let me know what he was going to do and what it meant and what was healthy and what was not. He is detail-oriented and thorough and I love that! Today, I received a letter from the office summarizing my exam and treatment suggestions -- and he hand wrote a few words to say, "Welcome, thank you for visiting, and I look forward to your business." It's a small gesture that says so much.
If I was a periodontist, I would aspire to have the same type of practice with the same type of approach -- because my first experience as a new patient at Pacific Coast Periodontics with Dr. Mark Wiesen was absolutely incredible!
Ok, I know all of this (especially the last paragraph) may sound ridiculously artificial and disingenuous, but I speak the truth my friends! And I am in no way affiliated with them nor compensated in any way. I just wanted to yelp! the facts! GREAT job folks, kudos!!!
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