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4.5 Stars
Based on 65 Reviews
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1 /
5 Stars
Posted on : 2021-07-29
I don't even know where to begin. If I could give ZERO stars, I would. My husband was scheduled to get "All on 4's". At first everyone seemed so professional and kind. As soon as they received payment it all went downhill. From rescheduled appointments to unanswered phone calls and nobody giving us straight answers. Once my husband reluctantly went to start the procedure, everything became a nightmare. My father-in-law took him to his appointment which was never completed. My husband was woken from anesthesia after about 45 minutes with the excuse that he would not remain asleep (he has never had issues with anesthesia before, and remembers NOTHING from this day). He was sent home with NO post op instructions and his father wasn't even aware that they had placed stitches in his mouth. Neither of them knew why he was being sent home. My husband wasn't fully conscious until 10PM that night (approximately 7 hours after the anesthesia). The next day, while in incredible pain, he and I tried calling the office to get answers about what happened and what the plan was. We were hung up on twice and then our calls were being ignored and we still had no information. After a few days and MANY phone calls and emails they finally agreed to issue a refund which was not a quick or easy process on their part. At this point we just wanted to be done with the place. Needless to say, my husband is not allowed to leave a review about his negative experience. We still have no idea what exactly happened at the appointment, but thank God they didn't go through with the whole procedure. I can't imagine how much worse this would all be had they actually done anything. PLEASE read the 1 STAR reviews and DO NOT GO HERE!
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5 Stars
P R
Posted on : 2021-02-17
This is the worst experience I have ever had with a dentistry. I had appointment with the facility on for three-unit dental bridge. Initially I had a temporary bridge. Broke my 2 teeth when I visit the facility for permanent bridge. Dr Olga was ready to give me root canal on the same day but I refused to have it as I wanted to find out various options. I asked Dr Olga for free treatment and compensation for breaking teeth. She said I will discuss with Dr Darian Karr. Instead of compensation and treatment options, I got a letter after one week from Dr Karr’s Office on refund settlement and release. The letter clearly states we refund your money and you agree not to institute, prosecute, pursue any action against Advanced Dentistry and refrain from any disparagement, defamation, libel or slander of Advanced Dentistry and forever release the dentistry. I was flabbergasted by reading the letter as I was looking for treatment options. Instead of giving treatment options, doctor office decided to refund without further obligations. I felt that is gross negligence and unethical practice on doctor's part as Dr Office did not even care to discuss with me before sending the letter. I just got a call from Finance Department that we have emailed you refund settlement and release letter. Please sign and send it back to us. I didn't sign the letter.
I visited the facility a couple of more times to discuss treatment options but I was not satisfied the way Dr Karr handled the matter so finally I gave up and decided to go to another dentist to discuss treatment options.
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5 Stars
shannon
Posted on : 2021-01-27
I have dreamed of having a pretty smile since my childhood, but due to congenitally missing teeth I thought it wouldn't be possible. I saved as much money as I could and did a lot of research and decided to see what my options were. I started the (miserable 6.5 hour) process of crown lengthening in order to proceed with full upper crowns in February 2020; after CONTINUAL mess up's with the office staff and lab, and no communication from the doctors, it is now the end of January 2021 and I am still in my temporary set of teeth and looking for a new dentist. I should have known something was off when I was asked to leave a 5 star review before any work had been done on me. This has been the worst experience of my life; there are honestly too many incidents to list in this review and none of the doctors or staff seem to really care about the mistakes that were made. Dr. Kaar is fully aware of the issues I experienced and has never once reached out to see if there is something that can be done to fix the issues. I have never cried as much as I have this past year due to my experience with this office. I have wasted thousands of dollars and this office has left me completely disheartened and disgusted. I suggest you look elsewhere if you are wanting a competent dentist and quality work.
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5 Stars
Laketa Washington
Posted on : 2018-06-25
I felt the Dr ..wasnt helpful ...he told me that pretty much he couldn't do anything until I got a deep cleaning ..well left still with nothing done and asked to come back in May which my appointment was in Apirl 17th after having pained teeth I had to find another dentist they cleaned my teeth same day and provide me a treatment plan ...i am not happy cause I wasted my insurance money going to get xray and no treatment plan ...now im left paying outta pocket for service my insurance would have covered ....very upset the Dr did not try to help like alot of other dentist have done me in the past ..i will not be going back ...
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5 Stars
Rikki Tubbs
Posted on : 2018-05-25
After reading a lot of reviews, watching tons of videos on the All-On-Four (or six) procedure and much soul searching I decided to give Advanced Dentistry a call. I initially spoke with Rose a few times before deciding to go in for a consultation. Rose was very sweet and helpful on the phone as well as in person. She answered every question I had on each phone call.
The day of my consultation everyone was very professional and knowledgeable. Dr. Kaar visited with me, examined my teeth and told me what options I had without pressuring me into anything. He also made sure I knew to contact him personally if I was ever treated poorly by any of his staff. That is Impressive. Melissa was very knowledgable and patient with my husband and me as we went back and forth trying to decide on the best option for me. Once we decided on a plan and knew the cost, I was scheduled to go back in to make the payment for services, and get x-rays and impressions.
During this second visit, the atmosphere was a little less professional and I was a little put off by being asked for the money right away, without so much as a smile or "hi, how are you". I'm a huge stickler when it comes to good customer service, so I'll chalk that up to someone having a bad day and hope that is not an indication of how I will be treated on surgery day. I also thought I would get to look at some examples of teeth color and shape for my implants, but apparently the lab guy will just make them based on my current teeth. That was a little unnerving, but I'm trusting he knows what he's doing and he will make them beautiful, even though they will be temporary. The girl who did my impressions was super sweet though. Jessica has followed up with me as needed for health clearance and when to stop current meds, etc. She has been very sweet and prompt, which is appreciated. We are spending a big chunk of money with these guys and trusting them with my health, so you can believe I will be updating my review once the work is done in a few weeks.
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5 Stars
sherry dye
Posted on : 2018-05-24
My prayer was answered! Im so thankful and grateful to Advanced Dentistry, because I found my 4 most important Best all at one location:
1. Affordable Price(s) & accept Dental Insurance(s).
2. Dentist. Dr. Kaar is a handsome genius.
3. Staff professional, beautiful, and caring.
4. Treatment(s) / Procedure(s) were explained clearly.
Advanced Dentistry is like the most beautiful, rarest, and one of a kind Jewels!! I needed serious dentistry work and I also wanted implant(s). I'm a very scary person! I had never been to a dentistry that made me feel comfortable & relaxed, until I walked through the door at Advanced Dentistry! There was no long waiting period. Dr. Kaar and his staff member(s) made me forget about my fear(s), just by their bright personalities; most importantly, they were attentive to me! All the staff member(s) were very professional, knowledgeable, patient, positive, uplifting, gentle, caring, and always smiling. And a special blessing to Whitley (almost mom-to-be) because she is a hard worker whom went the extra mile making sure that I was taking care of and I wanted to say, thank you so much, because I act like a big baby and she never complained nor frowned. Thank you, Advanced Dentistry and may God continue to bless each one of you, because you all deserve the praise!!!
Dr. Kaar is "Brilliant". He is my handsome Miracle Man!!!
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5 Stars
kristin ellis
Posted on : 2018-03-25
I originally left a review of the unpleasant experience I had at this office, HOWEVER, after repeated phone calls from the dentist and an email from his attorney stating that I need to retract/correct my review or they will proceed with legal action, I have decided to do as such as I have been advised that it is not worth the headache of being taken to court.
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